Due to the nature of our product (pure ghee), all sales are final. We do not accept returns or provide refunds once an order has been delivered.
However, if your product arrives damaged, leaked, or you receive the wrong item, you must contact us within 48 hours of delivery. You will need to provide:
Clear photos of the product and packaging
Order details
Once we verify the issue, we may offer a replacement or refund at our discretion. The product must not be used or tampered with.
We do not accept returns for:
Opened or used products
Products reported after 48 hours
Claims without proof
We reserve the right to refuse any refund or replacement request that doesn’t meet our policy.
Paste the revised content I gave you earlier (or the final version we agree on) into that page. This page should include:
- Conditions for refund
- Refund processing time (e.g. 7 business days)
- Return eligibility
- How to initiate a return
- Cancellation process